Our Online Privacy - Website - Joint Controllers Policy

About Us
This Privacy Notice relates to the personal data you give over this website and other data we each collect. We are the data controllers named in the Contact Us section. We are known as Joint Controllers as we can each use your personal data in line with this Privacy Notice. We store your personal data and use it for the purposes set out below and as notified to you from time to time.

What Personal Data We Collect
We collect personal data from the website. We also may ask further questions so we can personalise your use of our website. We collect personal contact information such as your name, address and other contact details.

We also collect your personal data from these other sources:
  • from forms you provide to us;
  • by telephone;
  • mobile apps,
  • competition entries
Cookies
We use cookies to collect personal data whilst you are on the website.

We permit third parties to place cookies and other tracking code on our website to collect your personal data. See our Cookie Policy or more on this.

How We Use Your Personal Data
We use your personal information to manage and to provide the goods or services ordered and collect your payments.

We provide your details to third parties whose products we provide you e.g., products or chosen services we do not have. We may need to provide it to others to help us to provide or deliver the goods or services, such as a delivery firm. We may also need to provide it to other firms who provide us with services our business needs. We will take steps to make sure it is safe. They will only process it in accordance with our express instructions.

We analyse your use of the site so we can promote similar or related products, sites or services to you inline with your marketing choices and improve our services to you.
  • for the purposes of historical, statistical or other research purposes
  • to tell you of any changes to our terms and conditions or of our Privacy practices
  • to ensure that we comply with any legal obligations (such as court orders, central or local government demands or requirements and the applicable legislation)
  • to create, develop and test new products which may involve us providing developers contracted to us to have access to your data.
  • for our own internal business processes, management and improvement of services
Registering for online services
We also may ask further questions so we can personalise your use of our website.

We hold your geographical location data to help provide the service requested.

We also may ask further questions so we can personalise your use of our website.

Searches
We use your personal data to carry out these types of checks and searches:

which will not leave a credit footprint and will be automatically deleted after 12 months.

Credit Searches
which does not involve a view of your financial information, just publicly available credit score data as to your status which will not leave a credit footprint and will be automatically deleted after 12 months.

Marketing
We will use your personal data only to market to you in line with your permissions given to us.

We may combine or match data your personal data to:

to identify your preferences and deliver specific products we consider useful for you (in line with your marketing choices);
  • for the purposes of historical, statistical or other research purposes
You can withdraw your consent to any marketing or form of marketing at any time by giving us written notice to the address in the Contact Us section below.

Who We Share With
Where we share your data with others

We provide your details to third parties whose products we provide you e.g., products or chosen services we do not have. We may need to provide it to others to help us to provide or deliver the goods or services, such as a delivery firm. We may also need to provide it to other firms who provide us with services our business needs. We will take steps to make sure it is safe. They will only process it in accordance with our express instructions.

Where we share your data with others it is to help us provide what you have requested or to provide us with goods or services we need as a business and for our own internal purposes.

Keeping Your Data
We keep you personal data for the period we have a relationship and may keep it for up to 6 years after that in order to comply with record keeping needs and other legal reasons.

Sending Data Abroad
We transfer personal data outside the EEA but before doing so take steps to ensure that your data will be protected.

Your Rights and Choices
You have a right to access your personal data by contacting us as shown below. We may charge you if your demands are excessive or too frequent to be reasonable. 

You can correct your personally identifiable information yourself by contacting us with a request for your change.

You may ask to have the information on your account deleted or removed; however, because we keep track of certain transaction information, such as past purchases, and other similar information, for legal compliance purposes (including company bookkeeping) we may not be able to delete certain information. If information we hold appears to be inaccurate we will block its use until the position is verified to our satisfaction.

Contacting Us
If you have any questions relating to this Privacy Policy or relating to the transfer of your personal data, please contact us.

We are the joint data controllers of your personal data. That means we can each use it. "We" are [insert legal names and, if used at the point of collection, trade names or styles]. We can also share it in our Group(s) - See the list under this button [insert link to list]
We may need to contact you in any of the following ways other than for marketing purposes:
  • by email
  • by telephone to the numbers provided
  • by text or picture message
  • by post to the address we have at any time
  • by fax to any number we have for you at the time
You can ask us to change the ways we contact you for other than marketing purposes but we will need to retain appropriate methods in order to maintain efficient records and/or services
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